Dernière mise à jour : 1er octobre 2025
Welcome to Tik360. These Terms of Use and Terms of Sale ("TOU/TOS" or "Terms") govern access to and use of the Tik360 software (the "Service").
Publisher: Samson DUBUY, Sole Proprietor, operating under the trade name Samson Consulting — SIREN: 978 436 830 — SIRET: 978 436 830 00019 — Saint-Étienne, France — contact@tik360.com
By creating an account or using Tik360, you acknowledge that you have read, understood, and accepted these Terms. If you do not accept them, you must stop using the Service.
Tik360 is software that enables the configuration and automation of interactive elements for live broadcasts, and partially relies on third-party services — notably TikTok — for certain features, including the "Live" feature.
2.1. Tik360 provides configuration and automation tools to enhance live broadcasts.
2.2. The Service uses unofficial APIs, particularly those related to TikTok. Tik360 is not affiliated with, endorsed by, or sponsored by TikTok or ByteDance.
2.3. The Service displays and processes data from TikTok and MyInstants, without any guarantee as to their accuracy, availability, or functionality.
2.4. Any modification, restriction, or unavailability of a third-party service may directly affect the operation of Tik360.
3.1. Creating an account is required to access the Service.
3.2. The user must be at least 18 years old (or the applicable minimum legal age in their country).
3.3. Creating multiple accounts without prior authorization from Tik360 is prohibited.
3.4. Tik360 may suspend or delete any account suspected of abuse, fraud, or violation of these Terms.
4.1. The user agrees to comply with all applicable laws and to use Tik360 in accordance with these Terms.
4.2. The following are strictly prohibited:
4.3. Tik360 reserves the right to limit or suspend access to the Service in the event of excessive, abnormal, or suspicious use.
4.4. When the user hosts or transfers content via Tik360, they remain solely responsible for it.
4.5. Illegal, violent, hateful, dangerous, pornographic, or copyright-protected content without authorization is prohibited.
4.6. The Service is intended for personal and non-commercial use, unless otherwise agreed in writing.
5.1. Tik360 offers several plans:
5.2. All payments are processed exclusively through Stripe.
5.3. Access to the Service begins immediately after payment.
6.1. In accordance with Articles L.221-18 et seq. of the French Consumer Code, the user has a 14-day period from the date of subscription to exercise their right of withdrawal, without having to provide a reason.
6.2. However, in accordance with Article L.221-28 of the French Consumer Code, the user acknowledges and accepts that access to the Service begins immediately after payment. Consequently, the right of withdrawal is lost once the Service has been fully performed before the end of the 14-day period.
6.3. To exercise the right of withdrawal (if applicable), the user may send a clear request by email to contact@tik360.com indicating: their name, account email, subscription date, and their intention to withdraw.
Tik360 may grant a full or partial refund in the following cases:
7.2. Interruptions related to TikTok, external APIs, or unplanned maintenance do not automatically constitute grounds for a refund.
7.4. Subscription renewals are non-refundable.
8.1. Tik360 relies on third-party services and APIs, particularly those of TikTok.
8.2. Tik360 does not guarantee the continuity, stability, or permanent availability of the Service, especially when TikTok modifies its systems.
8.3. Tik360 cannot be held liable for:
9.1. Tik360 may suspend or terminate an account without notice in the event of:
9.2. No refund is due in the event of justified suspension or ban.
10.1. All elements of the Service (code, graphics, design, interface, features, content) are the exclusive property of Tik360.
10.2. Any reproduction, modification, decompilation, distribution, or extraction is prohibited, except as otherwise provided by law.
10.3. Content submitted by the user remains their property, but they warrant that they hold all necessary rights to use it via Tik360.
11.1. Tik360 respects copyright and applies a takedown policy in compliance with the DMCA.
11.2. Any takedown request must include:
11.3. Tik360 may remove any illegal or copyright-infringing content without prior notice.
11.4. The user is entirely responsible for any content they upload or distribute via Tik360.
12.1. The Service is provided "as is", without any guarantee of availability or performance.
12.2. Tik360 cannot be held liable for:
12.3. The user uses the Service at their own risk.
13.1. Tik360 may modify these Terms at any time.
13.2. Modifications take effect upon publication.
13.3. It is the user's responsibility to regularly review the current Terms.
14.1. These Terms are governed by and interpreted in accordance with French law.
14.2. In the event of a dispute, the parties will first seek an amicable solution by contacting Tik360 at contact@tik360.com.
14.3. Failing amicable resolution within 30 days, the competent courts of Lyon (69) shall have exclusive jurisdiction to hear the dispute.
14.4. Users who qualify as consumers retain the right to bring proceedings before the courts of their domicile, in accordance with Articles R. 631-3 and R. 632-1 of the French Consumer Code.